Job Order: 1526

Base Salary:

$48,000.00-$53,000.00/Yr

Territories:

Montreal and surroundings

Job Description:

Sirius Personnel is a Placement and Headhunting Agency that Specializes in Sales and Marketing Professionals in Montreal.

Profile: Our client is a growing national leader in HR and Payroll services, as winners of best-managed companies in Canada for years now, they are looking for customer service and implementation specialist to join their team. You will be the point of contact for your base of clientele, implement their system, drive their training and act as support You are perfectly bilingual, coming for the same industry and looking to bring your career to the next level? PLEASE, SUBMIT YOUR CV IN ENGLISH.

Territory: Montreal and surroundings

Work Place: Saint-Laurent

Products/Services: HR and Payroll services

Salary: $48,000—$53,000

Commissions/Bonus: N/A

Car allowance: N/A

Expenses reimbursement: All reasonable business expenses will be refunded

Other Benefits:

  • Medical
  • Dental
  • Eye care
  • Retirement plan at a shared cost
  • Well-being subvention,
  • Costco card
  • Laptop
  • Great enterprise culture
  • Community-oriented (volunteering days and much more)

Functions:

Functions:

  • Take care of your client base (inbound calls, emails, projects)
  • Ensure client satisfaction through impeccable customer services
  • Use active listening and communication skills to understand your client's needs, analyze them and provide a solution.
  • Enter every information in the CRM
  • Facilitate implementation processes
  • Conduct training for the implemented solutions
  • Collaborate and communicate effectively with internal stakeholders and support the sales team in their efforts in order to collectively meet company objectives.

Job Requirements:

Requirements:

100% Customer Care

Road vs Office: 100% in office

Languages: English and French

Education: Post-secondary

Training: On-the-job training, but HR and Payroll services industry experience is preferred

Overnight Travel: N/A

Years of experience: 1–2 years of experience

Other requirements:

  • Computer literate
  • Strong communication skills both written and spoken
  • Analytical and a problem-solving mind
  • Recognized for providing excellent customer service (track record)

Transferable contacts: N/A

Transferable Knowledge:

  • HR and Payroll services industry experience
  • Customer Service and implementation experience

Contact Details:

Felicia Sangare

fsangare@siriuspersonnel.com

625 Rene Levesque West, Suite 1616

Montreal, Quebec

H3B 1R2

Number of positions:

1