Job Order: 2607

Base Salary:

$45,000.00-$55,000.00/Yr

Territories:

Montreal and surroundings

Job Description:

Sirius Personnel is a Placement and Headhunting Agency that Specializes in Sales and Marketing Professionals in Montreal.

Profile: Our client sells heavy equipment and the service contracts associated with them. We are looking for a service coordinator who will work hand in hand with clients, service technicians and internal resources to plan the scheduling of work that has been sold. The person for this role is detail-oriented, loves working in a fast-paced environment and loves touching different aspects of the job. You will coordinate the service calls, enter contracts, respond to emails and phone calls and troubleshoot for our technicians who are on the road. Please provide your resume in English.

Territory: Montreal and surroundings

Workplace: Dorval

Products/Services: Heavy equipment/service contracts

Salary: $45,000-$55,000

Commissions/Bonus: 8% annual bonus

Car allowance: N/A

Expenses reimbursement: N/A

Other Benefits:

  • Health, Dental and life insurance after 3 months
  • Disability after 6 months
  • RRSP with matching funds after 6 months
  • Educational assistance
  • Profit sharing
  • Referral bonus
  • 2 weeks' vacation
  • 5 personal days
  • Corporate with a family-friendly vibe
  • Lots of room for advancement

Functions:

Functions:

  • Coordinate all service calls for all jobs sold
  • Take technician calls to help resolve issues of coordination
  • Take client calls and redirect where need be
  • Answer emails for service calls
  • Organize all outsourced services and providers
  • Plan and dispatch technicians with client's schedule
  • Evaluate labour and material costs and travel expenses
  • Dispatch billing/order management once all calls are closed
  • Close off all paperwork once service calls are done

Job Requirements:

Requirements:

Development vs Maintenance: N/A

Road vs Office: 0% vs 100%

Languages: French and English

Education: College degree or equivalent experience

Training:

  • Buddy system
  • Software training online
  • Job shadowing

Overnight Travel: No overnight travel required

Years’ of experience: At least 3 years relevant experience preferably in a technical environment

Other requirements:

Transferable contacts: N/A

Transferable Knowledge:

  • Knowledge of MS Office needed
  • Able to work several tasks at the same time

Contact Details:

Vanessa St-Cyr

vstcyr@siriuspersonnel.com  

625 René Lévesque, W., suite 1616

Montréal (Québec) H3B 1R2

Publication date: 11/09/2019