Job Order: 3982

Job Description:

Sirius Personnel is a Placement and Headhunting Agency that Specializes in Sales and Marketing Professionals in Montreal.

Profile: Our client is a global   manufacturer of food products sold to retailers and distributors across the world. They are looking to hire a bilingual customer service rep to take care of their existing base of customers. You will be tasked with answering all inbound calls, taking orders and entering them in the system. Furthermore, they are looking for someone who will take initiative to upsell and cross sell in existing accounts.  

Territory: Province of Québec

Work Place: Montreal

Products/Services: Food

Salary:$50,000  

Commissions/Bonus: N/A

Car allowance: N/A

Expenses reimbursement: N/A

Other Benefits:

Complete benefits package

-Medical

-Dental

-Paramedical

-Life insurance

-Long term /short term disability

Work Hours: 8:30 a.m. - 5:00 p.m.

Functions:

• You will be tasked with taking incoming calls and responding to emails
• Provide information about our products to existing  and new customers
• Take care of our large base of customers by providing an excellent customer service
• Up sell and cross sell existing  customers
• Data entry
• Order entry
• Provide a great after sales service
• Prepare invoices and bills for outgoing shipments

Job Requirements:

Development vs Maintenance: 20 % vs 80%

Road vs Office: 0% vs 100%

Languages: Bilingual

Education: Post secondary education

Training: On the job training

Overnight Travel: N/A

Years’ of experience: 2-3 years in a customer service role

Other requirements:

-Good communicator both in French and English

-Customer service oriented

Transferable contacts: N/A

Transferable Knowledge:

• Knowledge of SAP
• Knowledge of Microsoft Office suite

Contact Details:

Ms. Dawn Williams
dwilliams@siriuspersonnel.com