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Dispatch & Customer Service Coordinator
  • Work Place: Montreal
  • Products/Services: 3PL
Sirius Personnel is a Placement and Headhunting Agency that Specializes in Sales and Marketing Professionals.
 
Profile: Our client is a fast-growing third-party logistics and transportation company specializing in freight coordination, warehousing, distribution, and supply chain solutions across Canada. They are known for their dynamic and collaborative environment, customer-focused approach, and strong operational growth within the transportation and logistics industry.

We are looking for a proactive Dispatch & Customer Service Coordinator to assist with daily logistics operations and communication between clients, carriers, and internal teams. The ideal candidate is organized, adaptable, and comfortable working in a fast-paced environment where priorities can change quickly.


Territory: Canada
 
Work Place: Montreal 
 
Products/Services: 3PL
 
Salary: $45 000 to $65 000
 
Commissions/Bonus: N.A.
 
Car allowance: N.A.
 
Expenses reimbursement:  N.A.
 
Other Benefits: 
• Casual dress
• Standard benefits (Dental care, vision)
• On-site parking

 
Functions:

  • Support day-to-day transportation activities and assist with operational coordination
  • Respond to client requests and provide shipment updates when required
  • Work closely with internal departments and external partners to ensure smooth workflow execution
  • Prepare pricing requests and help coordinate shipment planning
  • Ensure transportation details and operational information are properly maintained in company systems
  • Assist with scheduling, inventory movement, and general logistics administration
  • Troubleshoot service-related concerns and help identify quick solutions in a fast-paced environment
  • Perform various coordination and clerical duties to support the operations team
Requirements:

Development vs Maintenance: 0% VS 100%
 
Road vs Office: 0% VS 100%
 
Languages: Perfect English & intermediate French
 
Education: Post secondary education 

Training: Onsite training provided
 
Overnight Travel: N.A.
 
Years’ of experience: Previous experience in a transportation, freight, logistics, or coordination role (approximately 1–3 years preferred)
 
Other requirements:
  • Highly organized
  • Team player
  • Open minded
  • Cooperative
  • Excellent communicator
  • Resourceful
Transferable contacts: N.A.
 
Transferable Knowledge: 
 
Comfortable using Microsoft Office tools (Excel, Outlook) and working with data entry or operational systems
Vanessa St-Cyr
Recruiter
  Location: Canada
  Work Type: Permanent
  Base Salary: $45,000 – $65,000 / Year
  Commission: N/A
  Job #: 316912